GENERAL TERMS AND CONDITIONS

Temporary visitor tax

As of 1st January 2014 we are committed to collect a community residence tax of € 1,60 (€2,00 from 01.01.2018) per person and night for all persons over 14 years. This tax is not included in the price of your stay.

 

Booking confirmation

Your booking is confirmed after a written communication, followed by a validated deposit transaction consisting of the 30% of the total amount. The payment could be made by credit cards (Visa, MasterCard) or bank transfers. In case of late arrival, cancellation or early departure the deposit will be withheld as compensation.

 

Cancellation policy

In case of cancellation, late arrival, or early departure, we will charge a cancellation fee. Therefore we kindly suggest you to have a travel insurance and we remember that in case of cancellation without a travel insurance, we will not return the deposit at all!

Moreover it will be charged a quote of the total amount calculated for your stay as describe below:

30% within 30 days before the arrival date
50% from 29 to 15 days before the arrival date
70% from 14 to 3 days before the arrival date
100% from 2 days before the arrival date
100% no show, late arrival or early departure

 

Travel insurance

Please do not forget to think about taking out travel insurance. Occasionally, something can happen before the start of a trip. With our trip cancellation insurance you are financially covered. Should a booked stay at a hotel be delayed, or even not taken up or prematurely broken off, cancellation charges can be redeemed. In order to save you any expenses in such cases, we recommend you take out this trip cancellation insurance, with which you are covered by the Europäische Reiseversicherung’s travel insurance.

 

Useful information

We apologize but baby strollers have no entrance in the restaurant. For the restaurant we have high chairs.
Guests can check-in from 2 p.m., early check-in can be arranged upon arrival, subject to availability. Check out time is 11 a.m.
A „late check-out“ in the room till 6 p.m. is possible (subject to availability) with an extra charge of € 30,00

 

Payment

Cash (up to € 2999,00) or Credit Card (Visa, Mastercard and Euro Card)

 

Discounts for children

Reductions for children sleeping in the same room with two full-paying persons:
·       children under 2 years old: 20,00 Euro per day

·       children from 2 to 11 years old: 50%;

·       children from 11 to 15 years old: 30%

·       children over 15 years old: 20%

 

Animals

Small dogs are welcome on demand with a supplement of € 10,00 per day. They cannot have access to the f´dining room and to the restaurant. After their departure it will be made a special clean.

 

Prices

Should be a price difference the hotel have the rights to regulate the prices as per our latest price list.

Open slopes and lifts

News and Special offers